This Privacy Policy sets out how Malcolm Dyson Stationers Ltd uses and protects any personal data that you give when you use this website, open an account, make an enquiry, or place an order with us.

Malcolm Dyson Stationers Ltd needs to collect and process your personal data so that we can provide necessary services for you. We are committed to ensuring that your privacy is protected. Personal data provided by you will only be used in accordance with this privacy statement.

We may change the policy from time to time by updating this page; therefore you should check this page from time to time to ensure that you are happy with the changes.

This policy is effective from the 25th May 2018.


What information do we collect about you?

We may collect the following information:

• Name and company name

• Contact information including email address, address and phone number of your company.

• Direct delivery addresses for multiple branches


How will we use the information about you?

We require this information for the following reasons:

• Internal record keeping.

• Contact information for communication purposes.

• Direct delivery addresses for multiple branches are used for delivery purposes only.

• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.


Security of the Personal Data

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect. This includes internal firewalls.

Wherever we collect sensitive information (such as credit card data), the information is transmitted to us in a secure way and discarded upon payment completion.

To protect your information internally only employees who need the information to perform a specific job (e.g. billing or customer service) are granted access to personally identifiable information as well as having undergone privacy training. The computers on which we store personally identifiable information are kept in a secure and monitored environment.

We also may enter into contractual agreements with service providers with which we may need to share your personal information, this requires them to protect your personal information to the same level as we do, and allow us to audit their compliance with those obligations.


How do we ensure your personal information is accurate?

Much of the personal information we collect comes directly from you, in which case you are in control of its accuracy. Information that is found to be inaccurate, either through our own audits or following your request for correction, is updated.


What are your rights?

Under the General Data Protection Regulation (GDPR) and The Data Protection Act 2018 (DPA) you have a number of rights with regard to your personal data. Providing your information to us is voluntary. The purpose for collecting personal information is to enable us to provide our services to you.

If we use your personal information for sales or marketing purposes, you can ask us to stop at any time and we will do so.

At any time, you have the right to request from us access to and rectification or erasure of your personal data, the right to restrict processing, objections to processing as well as in certain circumstance the right to data portability.

Therefore, you may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

• See what data we have about you, if any.

• Change/correct any data we have about you.

• Have us delete any data we have about you.

• Express any concern you have about our use of your data.


Making a request

If you would like to make a request on any of the above, please write or email us at sales@malcolmdyson.co.uk

A response will be provided within a month from when the request was brought to the attention of the company. We do have the right to refuse or charge for requests that are ‘manifestly unfounded or excessive’.

If we refuse a request, we will tell you (‘the individual’) the reasoning behind the refusal and that you do have the right to complain to the supervisory authority. We will do this within the month from which the information was requested.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 01527 542305 or via email.


Privacy Policy